Privacy Policy

1. Introduction

Stellar Multimedia Studio (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://stellarmultimedia.studio (the “Website”) and use our services.

2. Information We Collect

We may collect the following types of information:

     2.1 Personal Information

• Contact Information: When you fill out a contact form on our Website, we collect your name, email address, and phone number.
• Project Information: If you engage us for services, we may collect additional information necessary to complete the project, such as your business name, address, and project details.
• Billing Information: If you purchase services from us, we collect billing information such as credit card details. We use third-party payment processors to handle these transactions securely, we do not store your full credit card details on our servers.

     2.2 Non-Personal Information

• Usage Data: We may automatically collect certain information about your device and how you interact with our Website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other usage statistics.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. Cookies are small text files stored on your device that help us improve the Website’s functionality and personalize your experience. You can control cookies through your browser settings.

3. How We Use Your Information

We may use your information for the following purposes:

• To Provide and Improve Our Services: To respond to your inquiries, fulfill your requests, process transactions, and deliver the services you have requested. We also use your information to improve our Website’s functionality, content, and user experience.
• To Communicate with You: To send you project updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt-out of receiving marketing communications at any time.
• For Internal Business Purposes: To analyze website usage, conduct research, improve our services, develop new products and features, and for other internal business operations.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, payment processing, email marketing, and data analysis. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• With Business Partners: We may share your information with trusted business partners who offer products or services that may be of interest to you. We will only do this with your consent, where required by law.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
• In Connection with a Business Transaction: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• With Your Consent: We may share your information with other third parties with your consent.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: You may have the right to request access to the personal information we hold about you.
• Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.
• Erasure: You may have the right to request that we erase your personal information under certain circumstances.
• Restriction of Processing: You may have the right to request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
• Object to Processing: You may have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
• Withdraw Consent: If we are processing your personal information based on your consent, you may have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.

7. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. State-Specific Privacy Rights (United States)

Privacy laws vary by state in the United States. While we are based in Tennessee, we may collect personal information from residents of other states.

• California Residents: If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, the right to opt-out of the sale of your personal information (which we do not engage in), and the right to non-discrimination for exercising your CCPA rights. To exercise your CCPA rights, please contact us using the information provided above.
• Other States: Residents of other states may have similar rights under their respective state laws. We are committed to complying with all applicable state privacy laws. If you have questions about your rights under your state’s laws, please contact us.

10. Notice to Tennessee Residents

While Tennessee does not have a comprehensive consumer privacy law comparable to the CCPA, we are committed to protecting the privacy of all our users. Tennessee residents have certain rights under existing Tennessee law, including:

• Right to Inspect and Correct Personal Information: Under certain circumstances, Tennessee residents may have the right to inspect and request corrections to personal information held by businesses.
• Data Breach Notification: Tennessee law requires businesses to notify residents in the event of a data breach involving their personal information.

We will comply with all applicable Tennessee laws regarding the privacy and security of your personal information.

11. International Data Transfers

If you are accessing our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws of the United States may differ from those of your country. By using our Website, you consent to the transfer of your information to the United States.

We may also transfer data to other countries for specific business purposes, such as working with international service providers. In such cases, we will take appropriate measures to ensure that your data is protected in accordance with applicable data protection laws.

For users located within the European Economic Area (EEA) or other regions with comprehensive data protection laws, we will ensure that appropriate safeguards, such as Standard Contractual Clauses or other approved transfer mechanisms, are in place to protect your personal data when it is transferred outside of your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the bottom. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after the posting of any changes constitutes your acceptance of such changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

   By email: [email protected]

Last Updated: January 1, 2025